Need help? Let's talk!
Use the form below for all your pre-sale, customer support, partnership, or any other question – really. Or email us directly: help [at] bricksbuilder [dot] io We do not offer individual discounts!
Most frequently asked questions
You have a question that is not listed here? For technical questions, please take a look at the Bricks Academy. For everything else, send us a message.
What is Bricks
Bricks is a premium WordPress theme that comes with a built-in visual website builder. Unlike plugins like Elementor, it is not designed to be used with other themes. Instead, it serves as both the theme and the builder for your WordPress site, allowing you to design and customize your site visually and in real-time.
Why Is Bricks so fast?
Bricks is carefully crafted, and runs on the latest, most modern Vue.js 3 framework (inside the builder). The frontend uses smart asset loading, clean markup, and some magic 🙂
Can I try Bricks first?
Yes, you can create your own free Bricks playground account over at try.bricksbuilder.io. The playground runs on the latest Bricks release. If you have any feedback for us, please let us know.
How To create an account?
Your account & license is automatically created after checkout completion. From there you can view & edit your invoice, download any Bricks release, change your password & email address, etc.
How can I upgrade to Bricks Ultimate?
Upgrading and downgrading between subscription plans from your account at my.bricksbuilder.io/#licenses is not a problem.
But moving from a subscription to the Bricks Ultimate lifetime license is not possible as both plans are billed differently.
If you don’t want to commit to the Ultimate license right away, you can first purchase the Starter subscription.
If you enjoy building with Bricks and would like to get Bricks Ultimate instead, email us within 60 days of purchasing your Starter plan for a full refund.
Can I use Bricks on my client sites?
Yes, of course. You can activate your Bricks license on your own and your client’s websites. You can also restrict the license activation to specific sites in your Bricks account.
Do I need to be a developer?
No. You can visually design your entire site without any coding knowledge. But if you know how to code, you can do even more, such as creating custom elements, etc.
What languages are supported ?
Bricks is currently available in the following languages: English, German, Portuguese, Spanish, Russian, Japanese, French, Italian, Dutch, Polish, Bulgarian, Simplified Chinese, Traditional Chinese, Romanian, Malaysian, Swedish, Slovak, Slovenian, Croatian, Czech, Turkish, Hungarian, Arabic, and Hebrew.
How to get support?
We provide technical support via email. You can get in touch with us by submitting the contact form at bricksbuilder.io/contact.
There is also a forum over at forum.bricksbuilder.io where you can report bugs or ask others for help with anything Bricks-related.
Is there an affiliate program?
We do not have an affiliate program yet. But you can already apply to the Affiliate Program. We’ll be in touch with you once we get closer to launching the program.